Warranty Statement Toshiba

Toshiba Hard Drive Warranty Policy

At Mekkizone Technologies, Toshiba hard drives are covered under the following warranty terms and conditions. Please carefully review the criteria below before submitting a warranty claim.


Warranty Eligibility

Warranty claims are valid only if the Toshiba hard drive is presented in 100% original condition. Drives that exhibit physical damage or signs of mishandling will not be accepted for warranty processing as per Toshiba’s policy.


Warranty Coverage Tiers
  • 5-Year Limited Warranty: Includes 3 years of comprehensive coverage + 2 years of service warranty.
  • 3-Year Limited Warranty: Includes 2 years of comprehensive coverage + 1 year of service warranty.
  • 2-Year Warranty: Includes 2 years of straight replacement.

Service Warranty Clarification

Service warranty refers to the extended period after the comprehensive warranty ends. During this time, customers may claim a replacement drive by paying 25% of the original purchase price.


Important: Pre-Claim Checklist

Before claiming warranty on Toshiba hard drives, ensure that:

  • The drive is in original physical condition (no dents, burns, or moisture damage).
  • Warranty seals and serial number stickers are intact and untampered.
  • The claim falls within the applicable warranty period.

This warranty policy is issued and enforced by Mekkizone Technologies and is subject to change without prior notice.

  • Pictures marked with “X” means drives cannot be claimed in warranty.
  • Pictures marked with “O” means drives can be claimed in warranty.

Module Lable Missing

Unreadable Barcode

Unreadable Serial No.

Lifted Label

Detached or peeled product label

Label missing

Sticker broken

Mismatch of Serial No. and Module No.

Hand writing on label and covers label content

Partially broken drive label (Label contents can NOT readable)

Sticker broken

Covered breathing hole

Labeled Content

Missing locks

Label bulged